Just a quick note to let everyone know that we’ve made some visual changes to the ReportCenter functionality of our Account Manager, making the graphs quite a bit easier to decipher as well as better color coding.

Over the next few weeks you’ll see some more changes, most notably behind the scenes with the report data itself.  We’re working on expanding the data that we capture and have available for reporting as well as fixing some issues with the data that we’re gathering currently.  We’ll likely also be adding some additional graphs and reports to the ReportCenter.

Have ideas for data you’d like to see, or different ways to present data?  Comment on this post or email us at support@purity.net so that we can take the ideas and suggestions into account as we build out new reporting features.

We have decided to reject RBL messages before the SMTP greeting, in an effort to reduce system load.  We are noticing a higher than usual amount of dictionary attacks which seem to be causing our concurrent connection limits to be exceeded.  What this means for you is that there will no longer be RBL messages included in the traffic reports for your domains, and you will see a significant drop in message counts.

If you have any questions, feel free to drop a line to support@easyantispam.com

We had a couple people contact us with concerns about their number of messages and I just wanted to clarify a couple of things.

If you’re looking at your reporting and seeing a large spike on the last day of each month, this is a known issue.  The report data that we get from the MailFoundry appliances has a bug in it when sending daily reports in that it sends the complete month’s data on the last day instead of just the daily totals for that day.  Until this bug is fixed we will simply be discarding the last day of the month from the totals we use for overage billing. To see what type of totals you generated for March, for example, set the end date to March 30th.

The second issue is in the “totals over time” graph in the bottom right.  These numbers are WAY out of whack.  This is a bug on OUR end, not MailFoundry’s.  I’m trying to track it down and get those numbers fixed, but in the meantime, please ignore those numbers.  The easiest way to total up your usage is to total up the slices of the pie chart in the upper left until I get the monthly totals graph fixed.

We’ve had requests for additional reporting data.  It’s high on my list of things to do.  If you have ideas for reports, changes to the existing reports such as how the data is presented, etc., please contact support@interjuncture.com so that we can take them into consideration as we expand our reporting.

As promised, here are the stats to date for the month of October on MF1:

RBL           13,051,276     78.13%  0 B 
Ham              1,602,461     9.59%  185.63 GB 
Spam            1,324,969     7.93%  6.20 GB 
RP DNS          476,087     2.85%  0 B 
RFC                162,981     0.98%  0 B 
RP Sanity        54,098     0.32%  0 B 
Virus                15,205     0.09%  1.0 MB 
Redlist             14,961     0.09%  0 B 
Size Ext.            1,745      0.01%  14.96 GB  
 
As shown here, only 9.59% of messages were allowed to pass through the gateway.

Wow that’s a lot of spam!  Aren’t you glad you’re Protected?

At approximately 12:45 am CST on October 10th, 2007, the virus filtering program on our mf1 gateway got hung up on a process.  As a result, almost 63,000 messages had to be put into the Unscanned queue.  This caused a delay in receipt of messages that had been sent overnight.

The issue was resolved at 10:00 am CST, and mail flow has returned to normal.  No messages were lost as a result of this issue.

Some of you may have noticed that the Report Center was showing no data for the last 5 or 6 days.  We’ve been working to correct the issue and I’m happy to report that it’s been corrected.

Reports from yesterday are now available and new report data will be available after midnight tonight.