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Quarantine Digests Fixed

Wednesday, March 26th, 2008

For those that have contacted us regarding not receiving quarantine digests since the server upgrade, thank you.  Digests have been fixed.  In fact, you should have just received a very long digest.

I won’t get too technical but essentially the problem was that as we migrated to the new server we took a little time to put into place a database change we had been working on to make the quarantine databases more efficient.  This change required us to make changes in our quarantine system code.  Unfortunately, the code we changed in the digest process had a problem with it and it has taken us a bit to track down the bug and squash it.

Thank you for your patience, but I believe that was the last migration-related issue we had left to fix.  If you know of any other problems, please let us know.

Database Maintenance on MF1 and MF2

Wednesday, March 19th, 2008

We need to run a database check on MF1 and MF2 today.  This may cause some messages to be delayed, but no mail will be lost.

We will post again when this is completed.

MF2 Issues

Tuesday, February 26th, 2008

The MF2 gateway is temporarily down.  We are working with MailFoundry to reach a solution as soon as possible.  More information will be posted as we receive it.

Delayed Mail Issues

Thursday, January 24th, 2008

We have noticed intermittent delays in the receipt of email for some of our customers.  We are working with MailFoundry to fix this issue, and we have also been made aware of a system update that MailFoundry is going to release soon to address this problem.

Keep an eye out for our new podcast, which will be posted later today.

Easy Antispam Service Update

Thursday, October 11th, 2007

At approximately 12:45 am CST on October 10th, 2007, the virus filtering program on our mf1 gateway got hung up on a process.  As a result, almost 63,000 messages had to be put into the Unscanned queue.  This caused a delay in receipt of messages that had been sent overnight.

The issue was resolved at 10:00 am CST, and mail flow has returned to normal.  No messages were lost as a result of this issue.

Report Center Working Again

Saturday, August 25th, 2007

Some of you may have noticed that the Report Center was showing no data for the last 5 or 6 days.  We’ve been working to correct the issue and I’m happy to report that it’s been corrected.

Reports from yesterday are now available and new report data will be available after midnight tonight.

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Purity Networks, Inc.
920 N. Fernandez Ave.
Arlington Heights, IL 60004

Toll-free: 1-888-NOSPAM-9 (1-888-667-7269)
Direct: +1 815 893-7285
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