With Hurricane Irene bearing down upon the east coast of the United States, I thought I’d take a moment to explain how our Store and Forward services work. If your mail server is located in a facility that is in the path of the hurricane, you might be concerned about your mail server losing power or network connectivity and what will happen to your mail should that occur.

userprotect

If you use our userprotect service, we will continue to accept mail for your users if your mail server goes down. We will hold any messages we receive for 5 days or until your mail server comes back online.

cloudprotect (and DomainProtect / ServerProtect)

If you use our cloudprotect service (or our old DomainProtect and ServerProtect accounts), our Store and Forward services work a little differently because the user list for your domain is maintained dynamically. When we receive a message for a user on your domain, we contact your mail server to validate that the user is an accepted user.  If your server is available and responds that it accepts mail for that user, we put that email address in a “positive” cache for 24 hours. If your server responds that it does not accept mail for that address, we put it in a “negative” cache for 30 minutes.

When your mail server goes down and we receive an email for a user on your domain, we first check the cache to see if we have an active record for that user.  If we do and it’s a “positive” record, we will queue the mail on our gateway for 5 days or until your server comes back online.  If we do and it’s a “negative” record, we reject the message.  If we don’t have an active cache record for the address, we will respond to the sending server with a temporary failure message and the message will be queued on the sending server.  It will be queued there according to the sending server’s policies … typically it will retry to send it periodically for up to 5 days.  When it
retries, if we still can’t contact your server we’ll issue a temporary failure again.  If we CAN contact your server again, we’ll follow our standard mail acceptance procedures as outlined in the previous paragraph.

Store and Forward services are included on all Purity Networks Email Protection Services accounts at no charge.

Please contact support@purity.net if you have any questions.

We’re happy to announce the availability of our cloudprotect Email Protection service account!

The cloudprotect service provides customers with all the power and flexibility of our userprotect service but with a usage-based pricing model instead of per-user pricing. The cloudprotect service replaces the domainprotect and serverprotect account types. Instead of having to choose between a single domain or a single server account, customers will be able to simply choose the number of messages included in their account and will be able to add as many mail servers and domains as needed.

The cloudprotect service will include a base number of messages that the customer chooses. Any messages received in a month that go over the chosen base amount will require the customer to pay overage fees.

The base pricing levels are as follows:

30,000 messages – $9.95 per month.
100,000 messages – $24.95 per month.
300,000 messages – $39.95 per month.
750,000 messages – $49.95 per month.
1,500,000 messages – $89.95 per month.
3,000,000 messages – $149.95 per month.

Each level has a specific “per thousand” price. That price is used to determine the base price for that level as well as for any overages. We don’t penalize customers for going over the base included messages by charging outrageous overage prices.

Here are the “per thousand” prices for each level:

30,000 messages – $0.33 per thousand messages.
100,000 messages – $0.25 per thousand messages.
300,000 messages – $0.13 per thousand messages.
750,000 messages – $0.07 per thousand messages.
1,500,000 messages – $0.06 per thousand messages.
3,000,000 messages – $0.05 per thousand messages.

The more messages per month that are committed to in the base package price, the lower the “per thousand” price is.

Existing customers will have the ability to continue to activate new domainprotect and serverprotect accounts. New customers will no longer be able to activate those types of accounts. Existing customers that would like to migrate existing domainprotect and/or serverprotect accounts to a cloudprotect account should contact support@purity.net for assistance.

We’re announcing today the general availability of our new Free User program which gives new UserProtect customers a free UserProtect license for the life of their account.  There is no purchase necessary, no credit card required, no strings attached.

The UserProtect service provides users with the full range of Purity Networks’ email protection services, including protection from spam, viruses, phishing and other malware, priced on a per user, unlimited volume basis.  Each user account is only $10.95 per year with volume discounts available.  Monthly billing options are available to accounts with 10 users or more.

For more information on the Free User offer, see http://www.purity.net/service/freeuser.php.

To read the press release of this announcement, see http://www.purity.net/files/20100429-pressrelease.pdf.

We’re happy to announce that our new UserProtect service is now available for ordering! See our services page for detailed information.

We’re working on a new version of our API that will include UserProtect functionality, but at the moment it’s not available yet.  We’re hoping to have this available for use in the next couple of weeks.

Please be sure to let us know what you think about the new UserProtect service!

Having been in the antispam business for a little over four years, we have become very familiar with the various and numerous methods by which spammers try to foil email security systems.  With this key industry knowledge, we believe that we have been given the opportunity to be of service such as few others can.

Over the next couple of weeks, you will see us roll out a new set of services that will allow our customers to promote their services to our enormous database of email addresses.  Due to our understanding of antispam techniques, we will be able to guarantee virtually 100% delivery, thusly increasing your sales.

We know this is an extremely abrupt shift in business practices, but in these rough economic times, we need to take it where we can get it.

Please watch this blog for additional announcements in the near future.

We have decided to reject RBL messages before the SMTP greeting, in an effort to reduce system load.  We are noticing a higher than usual amount of dictionary attacks which seem to be causing our concurrent connection limits to be exceeded.  What this means for you is that there will no longer be RBL messages included in the traffic reports for your domains, and you will see a significant drop in message counts.

If you have any questions, feel free to drop a line to support@easyantispam.com