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UserProtect service now available

Monday, November 23rd, 2009

We’re happy to announce that our new UserProtect service is now available for ordering! See our services page for detailed information.

We’re working on a new version of our API that will include UserProtect functionality, but at the moment it’s not available yet.  We’re hoping to have this available for use in the next couple of weeks.

Please be sure to let us know what you think about the new UserProtect service!

The First in a Long Line of New Services

Wednesday, April 1st, 2009

Having been in the antispam business for a little over four years, we have become very familiar with the various and numerous methods by which spammers try to foil email security systems.  With this key industry knowledge, we believe that we have been given the opportunity to be of service such as few others can.

Over the next couple of weeks, you will see us roll out a new set of services that will allow our customers to promote their services to our enormous database of email addresses.  Due to our understanding of antispam techniques, we will be able to guarantee virtually 100% delivery, thusly increasing your sales.

We know this is an extremely abrupt shift in business practices, but in these rough economic times, we need to take it where we can get it.

Please watch this blog for additional announcements in the near future.

New RBL rejection method

Friday, February 27th, 2009

We have decided to reject RBL messages before the SMTP greeting, in an effort to reduce system load.  We are noticing a higher than usual amount of dictionary attacks which seem to be causing our concurrent connection limits to be exceeded.  What this means for you is that there will no longer be RBL messages included in the traffic reports for your domains, and you will see a significant drop in message counts.

If you have any questions, feel free to drop a line to support@easyantispam.com

Temporary update downtime

Thursday, November 13th, 2008

We have just received notice that our gateway updating process will be down from 9:00pm CST tonight until 1:00 am CST.  During this four hour period, our gateways will not be receiving antispam and antivirus definition updates.

You may see a small increase in the amount of spam messages received if a new strain is released during this time, but it will be temporary and slight.

Memorial Day (May 26) Limited Support Availability

Thursday, May 22nd, 2008

In observance of the Memorial Day holiday, Easy Antispam Support will be available on a limited, emergency basis.  If you have a critical support issue, please send an email to support@easyantispam.com.

Phone support may not be available.

Account Manager Update

Thursday, May 8th, 2008

We have updated the Easy Antispam Account Manager in order to give our customers a fresh, clean interface.  The new look and feel will also eliminate the long delays that some of our larger customers had when loading reports.

This is a work in progress, and more features and functionality will be coming soon.  As always, we welcome your comments and suggestions sent to feedback@easyantispam.com.

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