We’re happy to announce that our new UserProtect service is now available for ordering! See our services page for detailed information.

We’re working on a new version of our API that will include UserProtect functionality, but at the moment it’s not available yet.  We’re hoping to have this available for use in the next couple of weeks.

Please be sure to let us know what you think about the new UserProtect service!

We’ve made some changes to the login system for the Account Manager that are now live on our production Account Manager.  I’d like to outline what those changes are and the reasons we made them.

What the changes are

• The next time you log in to the Account Manager (or go to the Account Manager if you had your account set to “Remember Me”), you will be prompted to migrate your password.
• During this migration you will be prompted to enter your current password, followed by a new password two times.
• You will also be prompted to enter a Security Question and a Security Question Answer.  The question is a freeform text field that you can put whatever question or other information you like.  This “question” will be given to you as a prompt during the “Forgot Password” procedure.  The answer is the data you will be prompted to enter as the answer to your question.

Why we are making these changes

There are a number of reasons why these changes are being put into place.  First of all, we are using a new method of storing user passwords that provides additional security and utilizes a different hashing mechanism than we used before.  Some additional reasons for this change are:

• We are consolidating user records in our system.  When this process is complete, customer admin accounts and end user accounts will be consolidated into one system to allow for consistency across our systems.
• We will be adding in functionality to allow customers to designate additional administrators.  These additional administrator accounts can be set up as full-fledged account administrators or can be given access to various areas of the Account Manager, including fine grain control down to the server and/or domain level.
• We will be consolidating the quarantine system into the Account Manager, making one place where users log in to see their quarantine and manage their account.  Since we released custom branding options for our customers, the need for a separate quarantine site that is under a different brand has diminished.

At this time, the only changes that have been made have been to migrate existing customer admin accounts to the new user system and add the additional security measures surrounding logins to the site.  As we release additional changes we will post about them here on the blog.

Please comment here or contact support@purity.net if you have any questions or issues with the new system.

Some new things to report:

• Fixed a problem for international users where if the state field was left blank or not valid on the “Add Payment” screen it would error out.  Those of you experiencing problems adding credit cards, please try again.
• Added the “Account Info” page to allow you to change your contact name, address, email, etc.
• Changed easyantispam.com to point to purity.net
• Made a few design changes on purity.net

Please let us know how things are going with the changeover to the new system.  We’re definately open to ideas and suggestions, so feel free to post your thoughts here.  Thanks!

Having been in the antispam business for a little over four years, we have become very familiar with the various and numerous methods by which spammers try to foil email security systems.  With this key industry knowledge, we believe that we have been given the opportunity to be of service such as few others can.

Over the next couple of weeks, you will see us roll out a new set of services that will allow our customers to promote their services to our enormous database of email addresses.  Due to our understanding of antispam techniques, we will be able to guarantee virtually 100% delivery, thusly increasing your sales.

We know this is an extremely abrupt shift in business practices, but in these rough economic times, we need to take it where we can get it.

Please watch this blog for additional announcements in the near future.

We have updated the Easy Antispam Account Manager in order to give our customers a fresh, clean interface.  The new look and feel will also eliminate the long delays that some of our larger customers had when loading reports.

This is a work in progress, and more features and functionality will be coming soon.  As always, we welcome your comments and suggestions sent to feedback@easyantispam.com.

We’ve enabled the new quarantine branding system for our users.  To custom brand your quarantine, log in to the Account Manager and click the link to enable custom branding.  Once you’ve done that, edit your branding settings and input your custom URL, “from” email address, custom CSS, and upload your logo.

A few notes:

• Custom URL: You must DNS this hostname.domain.com to point to the appropriate IP address.  The IP address is listed on the branding screen
• Custom CSS: The default CSS will be entered when you first enable branding.  Feel free to modify as necessary.
• Quarantine Digests are not branded yet.  We should have this finished in the next couple of days.  I’ll post here when they’ve been updated.

Please note that branding is NOT restricted to your domains in any way.  In other words, the “face” of the site is updated with your branding but the internal workings of the site haven’t changed.  All Quarantine users can log in to the site, regardless of the “branded” url they use.

Please let us know if you have any questions.  Please remember that this is still sort of a “beta” feature, so there may be some bugs.  I haven’t found any in my testing, but you may come across some.  If so, please let us know.