The staff here at Purity Networks would like to wish all Americans a Happy Independence Day!  We hope you have had safe and happy 4th of July celebrations!

We’re also happy to announce that we will be starting beta testing of our new antispam engine in about a week!  We’re looking for beta testers, so if you’re interested, please contact support@purity.net and let us know!  We’ve been testing it on our own domains for a few weeks now and it’s looking great!

We’re announcing today the general availability of our new Free User program which gives new UserProtect customers a free UserProtect license for the life of their account.  There is no purchase necessary, no credit card required, no strings attached.

The UserProtect service provides users with the full range of Purity Networks’ email protection services, including protection from spam, viruses, phishing and other malware, priced on a per user, unlimited volume basis.  Each user account is only $10.95 per year with volume discounts available.  Monthly billing options are available to accounts with 10 users or more.

For more information on the Free User offer, see http://www.purity.net/service/freeuser.php.

To read the press release of this announcement, see http://www.purity.net/files/20100429-pressrelease.pdf.

As we posted a few days ago, we planned to move our support system over to the manage.purity.net domain to consolidate domains and to plan for the eventual integration into the Account Manager.

Well, things went a little smoother than we thought and we’re happy to announce that support ticketing is now integrated into the Account Manager under the Tools & Options menu.  You can still send email in to support@purity.net, sales@purity.net and billing@purity.net to reach those departments, but you can also open tickets from directly within the Account Manager.  Additionally, you can now manage your tickets from the same interface.

We will likely add some additional features as time goes on, but the basic ticketing functionality should be in place now.  Please let us know if you run into any issues and thank you for your patience!

The staff here at Purity Networks has been working hard on some new features and functionality that we’ll be rolling out over the next few months. I wanted to take a few minutes and tell you about some of the things that are coming and approximate timeframes on when you’ll see them roll out:

New Integrated Live Quarantine

We will soon be integrating the Live Quarantine system into the Account Manager.  This will allow us to integrate the logins into one site, rather than having two separate sites as there are now.  One of the advantages of this is that the ability to theme the Account Manager is much more robust than the current Live Quarantine system.
Planned Release: February 2010

Additional Admin Accounts and Fine-grained Access Control

When the Live Quarantine is combined into the Account Manager, one of the major advantages is that we will also be rolling out the ability for our customers to give accounts access to administrative functions.  This access control will be very flexible and will allow the customer to give access to various areas of the Account Manager and even restrict access to specific domains.
Planned Release: February 2010

New Backend Technology

We will soon be replacing the backend scanning technology that we use with a completely new system.  The new technology we’ll be using is the same technology that will be going into our forthcoming antispam appliances.  Many of you know that we currently use technology from MailFoundry as our scanning engine.  We’ve used their products as the core of our service since we launched in 2005, and were extremely happy with their technology until recently.  Unfortunately, we feel that they have not been keeping up with changes necessary to effectively combat spam and other threats.

The core scanning technology we’ll be using in our new backend services and in our appliances is from Cloudmark, and we’ve been testing its effectiveness for several months now.   We’re happy to report we are extremely pleased with the performance and effectiveness and are beginning integration work now.
Planned Release: April 2010

We have some more things planned for this year as well, but I’ll leave those for a later message.  I think the things I posted above are enough to keep us busy for a little bit!

Please let us know if you have any questions or thoughts about our forthcoming changes.

Thank you all for making 2009 such a great year for us! We’re looking forward to continuing to help you keep your mailboxes clean in 2010.

In the next couple of weeks we’ll be releasing the new API version 2.0, which will make integrating Purity Networks services with your infrastructure much easier. Keep an eye out over the next couple of months for some really exciting integration news as well!

Over the next 6 months we’ll be launching some great new services, upgrading our filtering technology significantly and expanding our infrastructure as well. We’ll keep you all in the loop here on the blog, but be sure to let us know if you have any ideas for new features or services you’d like to see from us!

We wish you all a Happy New Year and hope that it brings you much joy and prosperity!

Just a quick note to let everyone know that we’ve made some visual changes to the ReportCenter functionality of our Account Manager, making the graphs quite a bit easier to decipher as well as better color coding.

Over the next few weeks you’ll see some more changes, most notably behind the scenes with the report data itself.  We’re working on expanding the data that we capture and have available for reporting as well as fixing some issues with the data that we’re gathering currently.  We’ll likely also be adding some additional graphs and reports to the ReportCenter.

Have ideas for data you’d like to see, or different ways to present data?  Comment on this post or email us at support@purity.net so that we can take the ideas and suggestions into account as we build out new reporting features.