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G1: Mail temporarily deferred – service restored
by George RobertsMail is temporarily being deferred on G1 (g1.ijnet.net) due to the user list index being corrupted. We are currently rebuilding the index and expect service to be restored shortly.
Mail being temporarily deferred means that the gateway is responding to SMTP requests, but rather than accepting messages is responding with a 451 error to the sending server, asking the server to try again shortly. Once the user list is rebuilt and mail is being accepted again, senders will be free to retry to deliver mail that was deferred. No mail will be lost from this issue.
UPDATE: Service has been restored as of 8:30am central US time.
February 8th, 2010 at 8:28 am
Not sure if you are aware, but the mail server is not accepting any connections at the moment. The update above indicates that the server should be responding with 451 errors, but I am unable to connect at all.
February 8th, 2010 at 8:35 am
Chad,
We had to temporarily take the service down during a portion of the index rebuild. It’s back now and even while the service wasn’t responding, senders will have queued the mail and will re-attempt to deliver.
February 10th, 2010 at 12:57 pm
Could I get copies of these alerts via email, I don’t always catch the updates on the feed?
Thanks.
February 10th, 2010 at 1:05 pm
You can subscribe to the blog via email. It’s in the right hand bar.