On Sunday, 2009-06-21 from 12:00AM CST to 6:00AM CST Purity Networks will be performing a planned network maintenance.  During this maintenance window there may be extended periods where mail will be held at temporary staging gateways for later delivery to our email protection gateways and delivery to your server.  At no time will mail be bounced or will services appear to be unavailable to sending servers.

Additionally, the following services may be unavailable for extended periods during this maintenance window:

• Our public websites, including www.purity.net
• The Account Manager
• The Live Quarantine System
• The Support Ticketing System – it is likely that support questions emailed to support@purity.net will be held for an extended period during this maintenance window before making it into the ticketing system.  Additionally, web-based access to the system is likely to be down for extended periods as well.  For emergency support only during this maintenance window, please call 224-558-3907. Please leave a message if you do not receive an answer and we will call you back shortly.
• Our support phone line and all other Purity Networks phone lines.  See item above for emergency support contact.

During this maintenance window we will be moving our infrastructure to a new datacenter that will allow for further expansion of our services.  Please contact support if you have any questions regarding this maintenance window.

This entry was posted on Friday, June 19th, 2009 at 7:24 pm and is filed under General, Service Status. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.