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DNS Outage

by George Roberts

Earlier today, between approximately 3:00pm and 5:00pm central time, we experienced issues with the DNS servers providing resolution for the easyantispam.com and protectedmail.net domains.  This outage impacted access to web resources, such as the main easyantispam.com website, the Account Manager and the Live Quarantine.  Mail traffic was not impacted, as the ijnet.net domain which our gateways use is listed in a separate set of DNS servers.

This DNS outage was due to a third party DNS provider’s network issues.  We’re currently exploring different options for DNS for our website infrastructure.

At this time, all DNS issues appear to have been resolved.

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