Comments on: Customer Whitelisting Now Available http://www.purity.net/blog/2008/08/27/customer-whitelisting-now-available/ Corporate blog for Purity Networks Sat, 21 Jan 2012 11:25:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Ken Forstrom http://www.purity.net/blog/2008/08/27/customer-whitelisting-now-available/comment-page-1/#comment-5137 Ken Forstrom Tue, 06 Jan 2009 20:55:14 +0000 http://www.easyantispam.com/blog/?p=114#comment-5137 Roy, There shouldn’t be any need to do a server-wide whitelisting. In the event that you are seeing messages from a particular sender consantly getting blocked, you need to use the “deliver & report” option from the quarantine. If this is not resolving the problem, take a look at the message in the quarantine, and you will see a Rule ID number. Copy this number and send it with the sending and receiving addresses in a ticket to support@easyantispam.com, and we will address the issue with MailFoundry. Roy,

There shouldn’t be any need to do a server-wide whitelisting. In the event that you are seeing messages from a particular sender consantly getting blocked, you need to use the “deliver & report” option from the quarantine.
If this is not resolving the problem, take a look at the message in the quarantine, and you will see a Rule ID number. Copy this number and send it with the sending and receiving addresses in a ticket to support@easyantispam.com, and we will address the issue with MailFoundry.

]]> By: Roy in Texas http://www.purity.net/blog/2008/08/27/customer-whitelisting-now-available/comment-page-1/#comment-5133 Roy in Texas Tue, 06 Jan 2009 18:54:48 +0000 http://www.easyantispam.com/blog/?p=114#comment-5133 George, this is a very nice feature, however, it can be a big job placing in white lists for all domains on the server especially if my list is say 20 domains long and say 200 sites on a server. That is 4000 Entrys! I would like to encourage you to create a feature to either allow us to add all the domains to the domains we want via a csv file or excel file, and/or add domains to a "server" wide status. That would really cut down on the man hours. Thanks George, this is a very nice feature, however, it can be a big job placing in white lists for all domains on the server especially if my list is say 20 domains long and say 200 sites on a server. That is 4000 Entrys!

I would like to encourage you to create a feature to either allow us to add all the domains to the domains we want via a csv file or excel file, and/or add domains to a “server” wide status.

That would really cut down on the man hours. Thanks

]]> By: George Roberts http://www.purity.net/blog/2008/08/27/customer-whitelisting-now-available/comment-page-1/#comment-2545 George Roberts Wed, 27 Aug 2008 07:45:34 +0000 http://www.easyantispam.com/blog/?p=114#comment-2545 I'm not sure I understand. Can you explain? I’m not sure I understand. Can you explain?

]]> By: Bernie Rainer-Guy http://www.purity.net/blog/2008/08/27/customer-whitelisting-now-available/comment-page-1/#comment-2544 Bernie Rainer-Guy Wed, 27 Aug 2008 07:32:43 +0000 http://www.easyantispam.com/blog/?p=114#comment-2544 This is great news... a good complimentary feature for this would be able to see temporarily what is being treated as spam etc. This is great news… a good complimentary feature for this would be able to see temporarily what is being treated as spam etc.

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