Quarantine Digests Fixed
by George RobertsFor those that have contacted us regarding not receiving quarantine digests since the server upgrade, thank you. Digests have been fixed. In fact, you should have just received a very long digest.
I won’t get too technical but essentially the problem was that as we migrated to the new server we took a little time to put into place a database change we had been working on to make the quarantine databases more efficient. This change required us to make changes in our quarantine system code. Unfortunately, the code we changed in the digest process had a problem with it and it has taken us a bit to track down the bug and squash it.
Thank you for your patience, but I believe that was the last migration-related issue we had left to fix. If you know of any other problems, please let us know.
March 28th, 2008 at 10:37 pm
I just signed up. I am on the G1 server. I have yet to get a “daily digest” report. In addition, I am not seeing any stats on the reports. All reports are blank.
I have about 40 domains that I would like to sign up, but can’t until I can get ours working properly. The spam filters seems to work fine. It appears the reporting part is NOT working for me.
Thanks.
Krume
March 29th, 2008 at 2:44 pm
With regards to the daily digest email, have you activated your protectedmail.net quarantine account? And then gone into the preferences and turned on the daily digest?
Reports for servers and domains on G1 have been fixed and data is being imported as I type this. Should be up to date in the next 5-10 minutes.
April 4th, 2008 at 1:31 pm
George,
Didn’t realize I need to check back here. Yes, all is fixed for me.
I am receiving the “Daily Digest” report. At first, I didn’t think so, but it got caught in my Outlook Junk Mail folder.
The reports are also working, so I can see how much Spam/Ham I am receiving per domain.
Thanks for your help.
Best regards.
Krume